MFA: Add or Change an Authentication Method (Signed-In Users)

Overview

This article walks through adding a new multi-factor authentication (MFA) method (such as a phone call, text message, or authenticator app) to your SUNY Cobleskill account, and through changing which method is used by default when you sign in.

Microsoft Security Info (opens in new tab)

Instructions

Add a New Authentication Method

  1. Go to mysignins.microsoft.com/security-info (opens in new tab).
  2. Select Add Method.
  3. In the pop-up, open the dropdown to see the available authentication methods.
  4. Select your preferred method.
  5. Follow the prompts to test and verify the new method.

Change Your Default Authentication Method

Your default method is the one Microsoft uses first when you sign in. You can change it at any time.

  1. Go to mysignins.microsoft.com/security-info (opens in new tab). The page should be titled Security info.
  2. Find the section labeled Default sign-in method.
  3. Select Change next to that section.
  4. In the pop-up, choose your preferred method from the dropdown.
  5. Save the change. Future sign-ins will use the new default method first.
Note:

If you recently changed your phone number, add the new number on the Security info page before trying to use it for text-message verification. Until you add it, the only option available for the new number will be a phone call. Once the new number is added and verified, remove the old one.

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Need Help?

If you need assistance or require this information in an alternate format, contact the IT Service Desk:

Location
Warner 016
Phone
(518) 255-5800
TDX Portal
Submit a Service Request (opens in new tab)

This article has been adjusted for EIT standards – 4/13/26 | Wren Rowan

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