Clarification for questions or concerns about providing personal insurance information during Clarifi profile set up.

We have been contacted many times about the insurance section while Employees create their profile in Clarifi. In case the help desk receives questions and concerns as we have, I wanted to share this information relayed directly from Clarifi.

• It is considered a “Good Faith” request from the lab to enter their insurance information as a secondary. They WILL NOT be billed.

• The cost of ALL testing is included in the original purchase cost of the kits and has been paid for by the college up front.

• In the event someone is in a positive pool, additional testing is required on each specimen in that pool. This extra testing (Reflex Test) is government mandated will also not be billed to the individual, as the additional testing is also included and paid for up front when the kits were purchased by the college.

If someone is still extremely uncomfortable and unwilling to provide this information during profile setup, I have been asking people to type in “Will fill in later” since it is a required field to continue setting up their profile. And zero’s for the account number until then so they may proceed and complete their profile.