How to Use the KnowBe4 App for IT Security Training: A Simple Guide
In today’s world, it’s super important to stay safe online, and that's where KnowBe4 comes in. This app helps you learn how to protect yourself from cyber threats like phishing emails and other online tricks. Don’t worry—it’s easy to use! Let’s walk through how to get started, complete your training, and stay on top of your progress.
1. Logging In
First, you’ll need to log in to KnowBe4 to access your training. Here’s how to do that:
- Open your email inbox. You’ll receive an email from your KnowBe4 with a special link to get started. Click on the link to go to the KnowBe4.
- Enter your login details. Your login will be your work email address and a password you set up (or you might be automatically logged in).
- Click “Login”. You’ll now be taken to your personal KnowBe4 dashboard.
Mobile App:
To Download Mobile app, search "KnowBe4 Learner App" on the Apple App Store or Google Play Store. and then Navigate to the "KnowBe4 Learner App" tab on the top.
2. Starting Your Training
Once you’re logged in, you’ll see your training dashboard. This is where all your security lessons are stored. Here’s what to do next:
- Look for “My Training”. This is where you’ll find the courses you need to complete.
Mobile App:
- Click on a course to begin. Each course usually includes short videos and quizzes to help you learn about staying safe online.
- Follow the instructions. Watch the videos, take the quizzes, and you’re done! The courses are designed to be easy to follow and won’t take much of your time.
3. Phishing Simulations: How to Spot a Test
A big part of your KnowBe4 training is learning how to spot phishing emails. Phishing is when someone tries to trick you into giving away important information, like your passwords, by pretending to be someone you trust.
KnowBe4 will send you test emails that look like phishing emails, so you can practice spotting them. Here’s how to handle them:
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Check the email carefully. Does the email ask for personal info, like your password or credit card details? Does the email have strange links or urgent messages?
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Hover over links (without clicking). If you’re not sure if an email is real, hover your mouse over any links to see where they lead. If it looks suspicious, don’t click!
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Recognize a phishing test. If you think it’s a phishing test email from KnowBe4, don’t panic! Simply report it to the ITS team by clicking the “Phish Alert” button
Remember, these tests are for learning, so don’t worry if you get tricked once or twice—it’s all part of the process.
4. Tracking Your Progress
It’s important to keep an eye on how you’re doing with your training. KnowBe4 makes this easy:
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Check your dashboard. When you log in, you’ll see your progress on the main screen. You can see which courses you’ve completed and which ones are coming up.
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Set reminders. If you have a course due soon, you might get a reminder email. You can also set your own calendar reminders to help you stay on track.
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Celebrate your progress! Once you complete a course, give yourself a pat on the back. Staying safe online is important, and you’re doing a great job by staying up to date.
A Final Tip: Don’t Be Afraid to Ask for Help
If you ever get stuck or have any questions about your training, don’t hesitate to reach out to your IT team. They’re there to help and want to make sure you feel confident using KnowBe4.
Still Confused??
Click on your profile on the top right while on the "Training" Tab
and then click on "Launch Tour"
