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Welcome to the SUNY Cobleskill community! If you're part of an affiliated organization supported by our ITS services, follow the steps below to request a new-employee account.
Steps to Request a New-Employee Account
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Submit a Request Form:
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Complete the service request form for New Affiliate Employees & Campus Volunteers available on the ITS Service Desk portal. Be sure to have the following information ready to input:
- Employee name
- Employee title
- Department
- Supervisor's name & contact information
- Start Date
- 800 ID Number
- Employee alternate email address
(If the user does not already have a campus ID number, this can be requested at the campus HR Office.)
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Approval Process:
- Once submitted, the request will be reviewed by the appropriate ITS team. The supervisor listed on the service request may be contacted to verify the new employee’s role and access needs.
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Account Creation:
- After approval, the ITS team will create the necessary accounts (email, network access, etc.). Users will receive a confirmation email with the new account details and setup instructions.
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Account Setup:
- Follow the instructions in the confirmation email to complete the setup process. Account setup instructions can also be found at the ITS Service Desk portal here.
Important Notes
- Timely Requests: To ensure a smooth onboarding process, please submit the request form at least two weeks before the new employee’s start date.
- Accurate Information: Providing accurate and complete information will expedite the approval and creation process.
- Support: For any questions or further assistance, contact the ITS Service Desk at ext. 5800
By following these steps, you’ll help us provide efficient and effective support to your new team member, ensuring they have the access to everything they need from day one.