Print Services - Usherwood Printer Service Contract | Device List

Please use the "PrinterService-Usherwood-DeviceList" Excel spreadsheet to identify the location of the printer for replacement toners, printer parts or services.

As supply orders arrive:

  • ITS will label toner cartridge with Usherwood tag number and location of printer
  • Mail room will then deliver items to the Mail Room of the building.
    • ITS will E-mail the user that made the request of when items will be delivered
  • replacement Toners/printer parts will be collected and installed by the User
  • If assistance is needed for installation, please reach out to the Customer Experience Hub (CxHub) at Ext. 5800 to schedule a time for ITS Support. 

Usherwood contact information for supplies and services:

Carlos Acevedo:

  • cacevedo@usherwood.com

General Service and Supply Line:

  • 1-800-724-2119
    • Select 2 for Service
    • Select 3 for Supplies

Online Supply Request: https://www.usherwood.com/supply-order

Online Service Request: https://www.usherwood.com/service-request

 

Campus Printer Service Contracts are covered by ITS
List Updated 7/20/2020 by R Blair
List Updated 2/10/2021by R Blair
List Updated 11/11/2022 by R Blair

UPDATED 2/02/2023 BY John Bissember - SPACKLER (137.36.22.16) is the application server hosting the Usherwood printer audit services (FMAudit./ODYSSEY Tracker)

  • This Article has been Revised by:
    • Ryan Blair on 20JUL2020
    • Ryan Blair on 10FEB2021
    • Ryan Blair on 11NOV2022
    • Joseph Makara on 01JAN2023
    • John Bisssember on 02FEB2023
    • John Bissember on 05MAY2023