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Overview
General process to access a seconday mailbox from a web browser.
Procedure
1. Log into your cobleskill account on the web at http://webmail.cobleskill.edu/
2. once you are signed in, on the top right you will see a circle with either your profile picture or your initials.
3. Click on the circle and you will be present with some options, click on the option that states "Open another mailbox".
4. on the center of your screen, you will be presented with a dialog box that says "Open another mailbox" and will give you a text box to type in the name of the mailbox. Begin typing in the email address of the mailbox and some suggestions should appear for selection. If the mailbox that you are looking for is not appearing, you will need to type in the entire mailbox address to select that option and hit enter.
5. Once you have selected that mailbox that you would like to access, click the blue open button and you should be redirected to the mailbox.
Additional Information
NOTE: you need the appropriate permissions to access any mailbox in this method, if you do not have the right permissions you will be present with this error page.
If you get this error message please contact the service Desk at 518-255-5831 or submit the service request in the link below:
https://cobleskill.teamdynamix.com/TDClient/277/Portal/Requests/TicketRequests/NewForm?ID=OYSn2VQMloQ_&RequestorType=Service
Related Articles
If you need information on how to open another mailbox in the Outlook desktop application please see the link below:
https://cobleskill.teamdynamix.com/TDClient/277/Portal/KB/ArticleDet?ID=10905