What Is It?
Multi-factor provides a level of security to ensure only authorized users can log in. MFA authentication is a user identification method that allows the user access to resources only after successfully providing two or more pieces of evidence (or factors) to a verification mechanism:
- knowledge (something the user and only the user knows)
- possession (something the user and only the user has)
- inherence (something the user and only the user is)
What is this service for?
This service is designed to assist users experiencing issues with Multi-Factor Authentication, ensuring secure and seamless access to their accounts. This service provides guidance and troubleshooting for a variety of MFA-related problems including account recovery, error assistance, and troubleshooting.
Self-Help Articles
MFA | How to configure MFA on your Cobleskill account - https://cobleskill.teamdynamix.com/TDClient/277/Portal/KB/Article/11731/MFA-How-to-configure-MFA-on-your-Cobleskill-account
How Do I Use It?
Service Desk Documentation on Microsoft MFA - https://cobleskill.teamdynamix.com/TDClient/277/Portal/KB/ArticleDet?ID=11299