Services A-Z (67)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

Account Lockout Support

Information Security / Identity and Access Management

Account Permissions Request

Information Security / Identity and Access Management

Affiliate/Volunteer Account Request/Update

Information Security / Identity and Access Management

ARGOS Service

Administrative and Business / Student Information Systems

Ask a Question

Print Shop

B

Banner Document Management Service Support

Administrative and Business / Student Information Systems

BANNERPROD Service

Administrative and Business / Student Information Systems

Bit-Locker Recover Pin Request

Information Security / Secure Computing

Block Phone Number Request

Communication and Collaboration / Conferencing and Telephones

BrightSpace Support

Teaching and Learning / Instructional Technology and Design

C

Campus Event Support Request

Communication and Collaboration / Media and A/V

Campus Feedback Form

Cellular Device Package Change Request Form

Communication and Collaboration / State Issued Cellular-SAT Devices

Cellular Device Upgrade

Communication and Collaboration / State Issued Cellular-SAT Devices

Chosen Name - System Integration/Report/Publication Request

Classroom Camera Issue

Communication and Collaboration / Media and A/V

Classroom Technology Support

Desktop and Mobile Computing / Desktop and Mobile Device Support

Conference Phone Support

Communication and Collaboration / Conferencing and Telephones

Connecting to Campus Internet: Ethernet or WiFi via OneCoby

Infrastructure / Network and Connectivity Management

D

DEGREEWORKS Service

Administrative and Business / Student Information Systems

Detected Phishing Service Request

Information Security / Security Incident Response and Investigation

E

Email Delivery Support

Communication and Collaboration / Email and Collaboration Services

Email Encryption

Information Security / Secure Computing

Emergency, Elevator & Blue Light Phone

Communication and Collaboration / Conferencing and Telephones

Emergency, Elevator & Blue Light Phone (UPD Use only)

Communication and Collaboration / Conferencing and Telephones

Everbridge Request

Communication and Collaboration / Mass Communications and Emergency Notifications

F

Fax Service

Desktop and Mobile Computing / Printing and Related Services

G

Guest WiFi Request - Campus Events

Infrastructure / Network and Connectivity Management

H

Human Resources - Network Account

Information Security / Identity and Access Management

I

InformaCast Issues or Requests

Communication and Collaboration / Mass Communications and Emergency Notifications

IT Incident Report | Unplanned Interruption, Reduction in Quality of Tech Services

Desktop and Mobile Computing / Desktop and Mobile Device Support

ITS Support Request

Desktop and Mobile Computing / Desktop and Mobile Device Support

J

Jabber Support and Service

Communication and Collaboration / Conferencing and Telephones

M

Multi-Factor Authentication (MFA) - Initial setup

Information Security / Identity and Access Management

N

Network Account Reactivation

Information Security / Identity and Access Management

O

Office Moves & Relocation Requests

Desktop and Mobile Computing / Desktop and Mobile Device Support

Other Service - Not Listed Service Request

Administrative and Business / Medical and Health Systems

Other Services

Administrative and Business / Student Information Systems

P

Paper Request

Print Shop

Password Reset Support

Information Security / Identity and Access Management

Personal Computer Support Request

Desktop and Mobile Computing / Desktop and Mobile Device Support

Phone Display Update/Change

Communication and Collaboration / Conferencing and Telephones

Phone Issue(s)

Communication and Collaboration / Conferencing and Telephones

Phone line issue (Calling off or onto campus)

Communication and Collaboration / Conferencing and Telephones

Phone/911 Update - Phone Line Move

Communication and Collaboration / Conferencing and Telephones

Phone/AD Directory Update

Communication and Collaboration / Conferencing and Telephones

Price Quote

Desktop and Mobile Computing / Hardware Lifecycle Services

Printing Issues/Difficulties

Desktop and Mobile Computing / Printing and Related Services

Printing Service Request

Print Shop

R

Registrar - Student Withdrawal

Information Security / Identity and Access Management

Request New Line of Cellular Service

Communication and Collaboration / State Issued Cellular-SAT Devices

Request New Phone/Line for Campus Phone Service

Communication and Collaboration / Conferencing and Telephones

Request to Block a Site or Application

Information Security / Identity and Access Management

S

Security Incident Report

Information Security / Security Incident Response and Investigation

SLATE Service

Administrative and Business / Student Information Systems

Software Installation Request

Desktop and Mobile Computing / Software and Applications Distribution

Sound System Issue

Communication and Collaboration / Media and A/V

State Cell Device Problem Report

Communication and Collaboration / State Issued Cellular-SAT Devices

State Computer Support Request

Desktop and Mobile Computing / Desktop and Mobile Device Support

StoneFax Service

Desktop and Mobile Computing / Printing and Related Services

T

TEAMS Service Request

Communication and Collaboration / Email and Collaboration Services

Third Party Remote Access Request

Information Security / Identity and Access Management

V

Video Game Blocked Report

Information Security / Secure Computing

Voicemail / Call Handler (Menu) / Phone Queue Change or Services

Communication and Collaboration / Conferencing and Telephones

W

WEB Application Service

Administrative and Business / Student Information Systems

Website Issues Request

Information Security / Secure Computing

Workflow Service

Administrative and Business / Student Information Systems