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Services or Offerings?
Campus Systems, Reports & Data Support
  1. Services
  2. ITS New Campus Services
  3. Campus Systems & Reporting
The Campus Systems, Reports & Data Support service provides assistance with institution-supported enterprise systems, reporting tools, and data access.
Computer, Device, or Software Help
  1. Services
  2. ITS New Campus Services
  3. Computers, Apps & Equipment
This service assists faculty, staff, students, and authorized users with troubleshooting, configuration, installation, updates, and general technical issues
Contract Services
  1. Services
  2. Departments
  3. Business Affairs
The Contract Services offering supports the initiation, review, approval, renewal, modification, and tracking of institutional agreements with external vendors and partners.
Fleet Vehicle Borrow Request
  1. Services
  2. None
Request to borrow a campus fleet vehicle and record checkout/return details.
I Am Having Issues With My Multi-Factor Authentication(MFA)
  1. Services
  2. Accounts & Access
This service is designed to assist users experiencing issues with Multi-Factor Authentication, ensuring secure and seamless access to their accounts.
Login, Password & MFA Help
  1. Services
  2. ITS New Campus Services
  3. Security, Account & Access
Move Technology to a New Location
  1. Services
  2. ITS New Campus Services
  3. Computers, Apps & Equipment
The Technology Relocation Service assists with moving institution-owned computing devices and related technology to new locations on campus.
Report a Technology Service Outage
  1. Services
  2. ITS New Campus Services
  3. Computers, Apps & Equipment
The Technology Outage Reporting service enables users to report disruptions to institution-supported technology systems or services.
Request Technology Purchase or Improvement
  1. Services
  2. ITS New Campus Services
  3. Computers, Apps & Equipment
The Technology Purchase Request & Enhancement Service provides a formal process for requesting new technology purchases, upgrades, or improvements to existing systems and services.
Security Incident Report
  1. Services
  2. Security
Security Incident Reporting provides a centralized way for students, faculty, and staff to report any security concerns that may affect the institution’s information systems, data, or physical technology assets.
Wi-Fi Help & Internet Access for Event
  1. Services
  2. ITS New Campus Services
  3. Wi-Fi / Internet & Phones
I Am Locked Out Of My Account
  1. Services
  2. Accounts & Access
This service is designed for users who have encountered an account lockout while attempting to log into a system, application, or service.
I Can't Reset My Password
  1. Services
  2. Accounts & Access
This service is designed for users who have encountered an error, technical issue, or failure while attempting to change or reset their passwords.
Phone, Voicemail or Jabber Help
  1. Services
  2. ITS New Campus Services
  3. Wi-Fi / Internet & Phones
Request Access to Systems, Files, Apps, or VPN
  1. Services
  2. ITS New Campus Services
  3. Security, Account & Access