Use this service to request, update, or remove access to campus systems, shared files, apps, security systems, third-party tools, or VPN. This includes access to shared OneDrive folders, SharePoint sites, shared mailboxes, network folders, security systems, Adobe Sign, Zoom, and VPN.
Use This Service For
- Requesting new access or permissions for yourself or your staff
- Removing access or permissions when someone changes roles or no longer needs access
- Requesting access to shared OneDrive, SharePoint, shared mailboxes, network folders, or distribution lists
- Requesting access to security systems such as Genetec or Verkada
- Requesting Adobe Sign or Zoom access/license
- Requesting VPN access
Before You Submit
Please include who needs access, whether access should be added or removed, the exact system/resource name, and the business reason for the request. If this is for another employee, include the employee’s name and supervisor information.
Do Not Use This Service For
- Login, password, or MFA issues
- Campus system errors after you already have access
- Wi-Fi or internet connection issues
- Computer, printer, phone, or software troubleshooting
- New account creation for general onboarding, unless access permissions are also needed
Important:
Access and permission requests may require supervisor, data owner, system owner, or security approval before changes can be completed.
Accessibility & Support
If you need assistance or require this information in an alternate format, contact the IT Service Desk:
- Location
- Warner 016
- Phone
- (518) 255-5800
- TDX Portal
-
Submit a Service Request
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This service has been adjusted for EIT standards – [05/22/2026 | Harshit Singh]