EAS - All in one

Campus Systems & Reporting: Service Consolidation Summary

Overview

To simplify the user experience while keeping the existing attributes and logic intact, the current Campus Systems & Reporting services can be consolidated from 25 separate services into 1 dynamic form.

This approach keeps the form easier for users to navigate while still allowing the correct questions, attributes, and routing logic to appear based on the system or request type selected.

Proposed Consolidated Service

Campus Systems & Reporting Request

This single dynamic form would replace the current services listed below.

Old Services Included in the Consolidated Form

Student Information Systems Request

  • DEGREEWORKS Service
  • I Need Assistance With Banner Document Management
  • SLATE Service
  • WEB Application Service
  • Workflow Service

Data Feed and Report Requests

  • Anthology (Coby Engage/Quark) - Data Feed Creation/Modification Request
  • CircleIn - Data Feed Modification Request
  • EAB Navigate 360 - Data Feed Modification Request
  • Everbridge - Data Feed Modification Request
  • Housing.Cloud - Data Feed Modification Request
  • Report Creating/Modification Request

Campus Systems Access Issues

  • Anthology (Coby Engage/Quark) - Access/Error Incident
  • ARGOS - Access/Error Incident
  • Bannerweb - Access/Error
  • CircleIn - Access/Error Incident
  • EAB Navigate 360 - Access/Error Incident
  • Housing.Cloud - Access/Error Incident

Data Feed Issues – Missing/Wrong Populations

  • Anthology (Coby Engage/Quark) - Data Feed Incident
  • ARGOS - Data Feed Incident
  • CircleIn - Data Feed Incident
  • EAB Navigate 360 - Data Feed Incident
  • Housing.Cloud - Data Feed Incident
  • Maxient - Data Feed Incident

Access/Permission/Error Reporting

  • I need to request access, update permissions, or report an error with Argos
  • I need to request access, update permissions, or report an error with BANNER