Support for all types of devices that are not a printing service

Articles (34)

Adobe Acrobat Pro DC | Electronic Signature Password/PIN

How to add your digital signature to Adobe Acrobat documents.

COVID-19 App Guide for Clarifi Quadrant Bio Sciences

How to setup and navigate the Clarifi app.

Crestron Operation Instructions

Instructions on how to operate a Crestron.

Electronic Signature on Adobe Acrobat Reader for Mobile Devices

How to electronically sign documents on the Adobe Acrobat Reader mobile app.

How to Access iCloud from a Web Browser

How to access your personal iCloud account via a web browser.

How to Adjust the Window Size of the Browser VPN

How to change your VPN display configuration.

How To Change the Default PDF Reader App in Windows 10

How to change your default PDF reader on Windows 10 (Microsoft Edge) to another application.

How to Configure Auto Replies in the Outlook Client App

How to configure your email to send out automatic replies on the Outlook desktop client.

How to Connect to a Projector

Instructions on how to connect to a projector.

How to Connect to SUNY Cobleskill Office 365 OneDrive Cloud Storage

How to use Office 365 and OneDrive through your SUNY Cobleskill account.

How to Connect to VDI and Virtual Applications

How to access SUNY Cobleskill's Virtual Desktop Environment to use specialty programs and operating systems.

How to Disable Randomized Hardware Addressing

How to turn off your device's random MAC address setting.

How to Edit PDFs with Microsoft Word

How to use Microsoft Word to edit PDF documents.

How to Find the Name of Your Computer

How to view the name/hostname of your machine.

How to Recover Missing Bookmarks on Firefox

How to retrieve bookmarks that were not backed up on Firefox.

How to Resolve No Activity is Available on CASE AccuTrack

How to resolve the "No Activity is Available" error on CASE AccuTrack software.

How to Resolve the Private DNS Error on Android Phones

How to resolve the private DNS error on Android mobile devices.

How to Setup Outlook Application on Android Phones

How to configure your SUNY Cobleskill campus email on Android devices.

How to Setup Outlook Mail App on iOS Devices

How to configure your SUNY Cobleskill campus email on iOS devices.

How to Sign Out of a Windows Device

How to log out of your Windows machine.

How to Sign Out of Office 365

How to log out of your Microsoft Office 365 applications.

How to Sign-out of the VDI Environment

How to properly log out of the SUNY Cobleskill Virtual Desktop Interface.

How to Upload and Share Files on OneDrive

How to upload files stored on your local storage to OneDrive cloud storage.

How To View Local Storage Info on Windows 10

How to view your computer's storage information/usage on Windows 10.

Incoming Student Laptop/Software Compatibility

What is recommended regarding incoming students' devices for the best experience with our on-campus infrastructure.

Incoming Students Orientation Reminders and Notes

Important introductory information regarding technology access available to students.

Library Scantron Workstation

How to use the scantron desktop located in the library.

Remote Desktop Using a Flash Drive

How to configure remote desktop so you can access a USB plugged into a computer via remote desktop.

Syncing Secondary OneDrive Accounts to the OneDrive App

How to Sync your personal OneDrive account alongside your campus OneDrive account.

Troubleshooting a Camera or Webcam on a Windows Device

How to resolve common webcam issues on Windows devices.

Word Mail Merge Data: Changing Decimals from Excel data

How to change Word mail merge data to decimal format.

ZOOM Audio Issues

Includes a linked article by Zoom showing steps on how to avoid audio problems prior to a Zoom call and how to troubleshoot problems during a Zoom call.